Get a deeper look at your IBM® Z and IBM i data in ServiceNow

A well-maintained ServiceNow Configuration Management Database (CMDB) is critical for effective IT service delivery, reducing costs and increasing overall efficiency.

ServiceNow® Discovery can populate the CMDB automatically by discovering physical and virtual devices such as laptops, desktops, servers (physical and virtual), switches, routers, storage, and applications, as well as the dependent relationships between them. However, it can be hard to integrate specific resources from IBM Z and IBM i systems to get a complete, single source of truth on your entire IT infrastructure.

We have been working to integrate these platform-specific items more deeply into the CMDB to improve IT visibility, have a more complete view of your infrastructure, and reduce the risk of ineffective troubleshooting because you don’t have the view of everything you need.

Join us to learn:

  • Why less frequent changes on these IBM systems doesn’t mean discovery isn’t critical
  • What specific resources we are adding to the CMDB
  • How these new resources will impact the hierarchy within the CMDB
Get a deeper look at your IBM® Z and IBM i data in ServiceNow
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