eBook

Leverage the Power of ServiceNow® for Mainframe and IBM i

Read this eBook to see how the implementation of Ironstream for ServiceNow makes it possible for ServiceNow’s AIOps-driven Event Management to seamlessly access mainframe and IBM i data for the very first time.

Outages & sluggish applications can impact revenue

When IT services go down, so does the business. Yet, the task of maintaining high availability and avoiding performance degradation is more challenging than ever.

Poor visibility into IT operations has come about due to an explosion of data and the infrastructure that generates, stores and processes it. Multiple stacks – on-premises data centers, the cloud (private, public and hybrid), containers, virtualization, software defined compute, hyper convergence and more – breed complexity.

To make matters worse, vital information resides in silos. IT is forced to hop between disparate applications to piece together the reason for a slowdown or the underlying cause of a snowstorm of alerts. It’s an uphill battle resulting from too much data, out-of-date information and a general lack of business context.

That’s why service degradation has become so difficult to overcome. Yet the consequences can be devastating. Outages and sluggish applications not only impact employee productivity, they reduce customer satisfaction and ultimately lead to lower revenue.