Customer story

Mobile GIS puts Riverina Water on the map

Established in 1997, Riverina Water County Council (RWCC) focuses on a single mission: deliver safe, reliable water to the community at the lowest sustainable cost. As water flows through RWCC’s extensive network of treatment plants, pumps, storage facilities and pipework, water asset data flows just as easily between desktops across the council and mobile devices out in the field.

For more than a decade, Assets Officer Aran Beckett and GIS Draftsperson Virginia Ricardo had mapped and managed their asset data using software that Beckett says “did the job,” but lagged in functional updates, eroding the value they were able to derive from it. What’s more, the mapping software did not integrate with the council’s asset management system and other business applications. “I was jumping from program to program and sometimes even had to access different computers,” Ricardo says. “That took a lot of time, and it was very error prone.”