Customer Story

Beaulieu Group

Beaulieu Group put their downtime troubles behind them with Assure iTERA HA

Beaulieu Group LLC, based in Dalton, Georgia, paid huge monthly fees for a hot site subscription. At best, this service could provide only a two to three day recovery time, and the recovery point would only be up to the last tape save, which could be as old as 24 hours.

The last system failure that occurred just prior to the implementation of Assure iTERA left Beaulieu Group down for two days. Among other things, the fix required a full reload of applications and data from tape.

In order to recover from a problem severe enough to cause core business applications to go offline, Beaulieu Group LLC paid inflated subscription fees to a hot site vendor.

This service could provide only a two to three day recovery time. It also had a recovery point that was dependent on the date and time of the last tape save, which could be as old as 24 hours.

Tommy Barge, V.P. of Information Systems knew that his company needed a self-sustaining, internal disaster recovery plan that included a high availability solution (HA) in order to provide fast and complete recovery.

In an unfortunate twist of fate the company experienced a system failure on its production IBM i server before HA could be implemented. Among other things, the fix required a full reload of applications and data from tape. “Given the uncertainty of the fix, we struggled with whether it was worth the time and expense to travel to the hot site and attempted to restore data or just wait it out,” according to Barge. Ultimately, he decided to wait and hope for a quick resolution.

In two days system access had been restored and all of its data reloaded. Still, two days of downtime was painful and costly, and it pushed the company to expedite its HA initiative.

Beaulieu Group Customer Story