Breaking Down the Barriers to Customer Engagement: What Marketers need to do to maximize customer loyalty in a digital world
In today’s competitive landscape, companies can’t afford to lose a single customer. Marketers know that customer loyalty is fragile, with 71% of customers saying that a bad experience will cause them to stop doing business with a company.
Are you prepared to overcome this barrier? Do you have the tools necessary to engage your customers and prospects at their moment of need… anywhere, anytime? How can you make this happen?
Watch this webinar featuring Kaspar Roos, CEO of Aspire, and Camilla Cramner, CEO of LoyaltyFactory to:
- Hear a discussion of the most important current trends and technologies in digital communications and customer experience
- See how marketers and digital agencies need to utilize different channels for their customers to help them differentiate in competitive markets
- Find out how organizations can increase customer loyalty and deploy new digital technologies to meet customers at their moments of need