EngageOne Video
Evolve to video that interacts
It’s a fact: customer experience matters more today than price or product, and your organization needs to stand out. Video viewers are 95% more likely to remember a call-to-action after watching a video, compared to reading it as text.
EngageOne Video is the cloud-based platform that puts your customers in the driver’s seat. They’ll interact with relevant, engaging personalized content and chart their own video journeys. Best-next-actions generated by their transactional behavior and responses will enrich their video experiences in real-time and inform the engagement that follows.
Customer Story: Videos simplify plan selection for prospective Blue Shield of California members
Whether you’re looking to reach dozens of clients or millions of prospects, EngageOne Video delivers engagement levels much greater than standard videos. Viewers can interact and select the specific topics that interest them, and data-driven, personalized content responds in real time to viewer preferences. You can explain bills and statements, highlight special offers, onboard new customers and more.
Captivate and inspire clients, customers, prospects and employees, replicating your best service conversations and anticipating questions before they’re asked. Armed with the most accurate, real-time information, you can automatically present best-next-action recommendations.
The easy-to-use design interface allows any business user to rapidly create and deploy simple video communications in minutes.
- Make use of an extensive library of templates or upload existing brand assets
- Integrate live content including data, text, imagery and video from external sources
- Advanced Text to Speech ensures hyper-personalized messaging
- Real-time analytics and reports integrate with your CRM systems to create the seamless interactions customers demand
Customers can also create larger scale, more complex campaigns, targeting thousands of concurrent viewers with different profiles. With EngageOne Video, we can accommodate full creation, production and delivery of professional projects directly or in partnership with an agency of your choice.
See how our clients around the world are using EngageOne Video:
- Blue Shield of California
- Direct Line – one of the UK’s largest insurers
- Security First Insurance
- Geoffrey Insurance
- EML