FAQ: General – CEDAR CX Technologies

Precisely is the global leader in data integrity – helping companies achieve accurate, consistent, and contextualized data to inform better, more confident decisions.

What makes us unique in the market is our combination of software, data enrichment, and strategic services – a portfolio that’s earned high recognition for solutions for data integration, data quality, data governance, location intelligence, and data enrichment. That’s how we’ve become the global leader in our field, and more importantly, it’s how we enable customers like you to reach new levels of business value.

Today, Precisely powers better decisions for more than 12,000 global organizations, including 99 of the Fortune 100 – and the possibilities continue to grow.

CEDAR CX Technologies was acquired by Precisely in December 2021. CEDAR CX’s product portfolio of powerful private-cloud-based managed services solutions for customer communications management (CCM), and customer experience management (CXM) are now part of the Precisely EngageOne product family.

Our mission at Precisely is to power better decisions with data you can trust. Precisely and CEDAR CX Technologies have shared this goal for many years.

The acquisition strengthens the opportunity for Precisely customers to share capabilities across CEDAR CX and the EngageOne portfolio, including unified digital customer experiences, document composition, archiving, billing, and payments.

Customers will benefit from orchestration, preference management, enhanced communication governance, robust self-service capabilities, and deep expertise in data intensive, heavily regulated businesses.

Nothing is changing with regard to the support you receive.

Existing customers will still receive the same great level of service from your assigned Technical Account Manager, alongside additional support provided by the existing Precisely Support Infrastructure.

Please read the following for more information:

As a customer of Precisely, you’ll continue to rely on the same products, services, and support you have enjoyed in the past. What does change with this acquisition, is that you now have access to even more products and capabilities than ever before – like data integration, data governance and quality, location intelligence, data enrichment, and more.

Your company portal address and login information will not change.

You can find more product information at support.precisely.com: just select the Products tile and navigate to the product you’re looking for.

Please see our Partner FAQ page for more information.