Modernizing Meter-to-Cash: Driving Efficiency and Customer Trust with Accurate Address Data

For utilities navigating the demands of electrification, sustainability goals, and evolving customer expectations, one persistent challenge remains hidden in plain sight: bad address data.

Outdated, incomplete, or inaccurate addresses impact everything from service activation to billing accuracy, franchise fee calculations, and customer satisfaction. And as utilities modernize their infrastructure and customer engagement strategies—including the adoption of AI for customer service, outage prediction, and automated billing—poor address quality continues to disrupt operational efficiency and delay revenue collection.

In this webinar, Precisely experts will explore how trusted address data can transform meter-to-cash operations. You’ll learn how utilities are resolving long-standing issues with undeliverable mail, invalid service points, and CIS limitations by modernizing how address data is validated, maintained, and activated across the enterprise.

You’ll also see how improving address data quality lays a stronger foundation for advanced analytics and AI applications—whether optimizing service routes or powering automated decision-making in billing and customer communications.

What You’ll Learn:

• Why accurate address data is foundational to utility modernization, customer satisfaction, and financial performance
• How to reduce revenue leakage and risk by automating validation, updating customer records, and eliminating manual errors
• Ways to integrate location intelligence for optimized service delivery, tax compliance, and climate resilience planning—including AI-driven use cases
• Best practices for modernizing billing systems, migrating legacy data, and improving data entry at the point of capture

Join us to see how leading utilities are turning high-quality address data into a strategic asset — powering efficient operations, regulatory compliance, AI-readiness, and better customer outcomes.