Product Sheet: EngageOne Video
EngageOne Video puts your customers in control with video that interacts.
Customer experience matters more than ever
In recent research conducted by Precisely and the CMO Council, customers demanded seamless, omnichannel, personalized experiences on their device of choice. Today, there’s a highly compelling way to reach your customers and captivate them through interactive, data-driven, real-time video experiences.
EngageOne Video puts your customers in control. They’ll interact with relevant, engaging personalized content and navigate their own video journeys. Best-next-actions generated by their in-video interaction will enrich their experiences and dynamically inform the engagement that follows. Our customers have successfully increased ROI, retention and customer engagement.
Add impact with personalized, interactive & seamless video
- Drive sales volume and velocity
- Increase customer satisfaction and service
- Anticipate customer needs
- Acquire, grow and retain customers
- Improve your bottom line
EngageOne Video helps you
Grow your sales, not your salesforce
Interact live, with personalized one-to-one engagement. Combining cost-effective scalability with rich, interactive personalization, EngageOne Video can act just like your top salesperson. It addresses customer and prospect needs, delivers automated lead-qualification and lets your sales force focus on your best prospects. You can shorten sales cycles, expand cross-sell and upsell, and achieve more with existing resources.
Re-imagine customer service
Simplify the complex, by explaining everything from insurance policies to billing statements in easy-to-understand ways. Captivate and inspire clients, customers, prospects and employees, replicating your best service conversations and anticipating questions before they’re asked. Armed with the most accurate real-time information, you can automatically present best-next-action recommendations.
Educate, inform and inspire
Whether you’re looking to reach dozens of clients or millions of prospects, EngageOne Video delivers engagement levels much greater than standard videos. Viewers can interact, selecting the specific topics that interest them. Personalized content driven by customer data responds to viewer preferences in real time, explaining bills and statements, highlighting special offers, onboarding new customers and more.