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Customer Story

Pactiv Generates Significant Revenue Gains and Improves Productivity with Automate Evolve

Founded in 1965 as Tenneco, Pactiv Corporation is the world’s largest manufacturer and distributor of food packaging and foodservice products. The company supplies every major foodservice retailer and distributor in North America, including McDonald’s, Wendy’s, and Burger King.

Reynolds Consumer Products manufactures and sells aluminum foil, waste bags, food-storage bags, and disposable tableware in the consumer market under wellknown brand names like Reynolds and Hefty. Both companies are headquartered in Lake Forest, Illinois.

Reynolds Consumer is not in a one-size-fits-all business. When the company sends a shipment of Hefty® CinchSak garbage bags to different grocery chains, designers will often need to make minor changes to the packaging to meet each retailer’s requirements. Without custom alterations, a retailer’s labeling system might inadvertently conceal crucial product information.

Alterations like these are known as “like-item copies.” And for years, a like-item copy would require the creation of an entirely new product create request, no matter how minor the change. “Creating a new material master was such a cumbersome process,” says Joseph Wieczorek, Director of the Master Data Organization at Reynolds Leveraged Services. “It would require a multiple-step workflow, manually creating data on multiple screens across multiple departments. Engineering needed to work with procurement to buy the materials. Forecasting consulted with the product manager to determine where the materials would be manufactured. And everybody was gathering all of this information at the front of the process. As a result, it was taking us an average of 28 days to complete a single product creation request (PCR).”

In many cases, a four-week turnaround meant major losses in potential revenue. “Because we needed 28 days to get a like-item copy into the marketplace, we were missing opportunities and losing sales,” says Wieczorek. “We obviously needed to find a new way of doing things.”

Read more about how Pactiv used Automate Evolve’s forms and workflow technology, to create a material master for a like-item copy in two weeks.