The Aspire Leaderboard is an interactive tool that visualizes and ranks vendors across the CCM industry. Vendors are analyzed based on product capabilities, strengths, and strategic direction, including solution vision and roadmap. Precisely ranks as an Overall Leader and scored in the top four of all vendors surveyed.
Precisely’s EngageOne suite, which consists of various products offering solutions for print, mobile, and digital communications, customer insights, video, data, as well as archiving and electronic billing and payment, is praised for containing an industry-first unified SaaS platform of CCM. The EngageOne suite serves organizations across the finance, telecommunications/utilities, insurance, and government industry verticals.
Aspire also recognized Precisely for its continued investment in data analytics, containerization, micros-services, AI/ML, and conversational messaging that sets the company up for greater growth.
“Precisely has taken significant steps forward in the last year to reinvigorate its CCM components as part of its mission to deliver outstanding CX for its clients. A key part of this journey has been the creation of its unified SaaS platform, something that we believe sets the company up for future growth and success,” said Kaspar Roos, Founder and CEO of Aspire.
“We are honored and excited by Aspire’s recognition and validation of EngageOne as a leading provider in the CCM market for a third consecutive year,” said Greg Van den Heuvel, EVP and GM of CES at Precisely. “We’ve built EngageOne with a mission to help enterprises enhance the relevancy of their communications through data-driven enhancements and we continually seek out ways to further invest and expand in the CX space.”
The Aspire Leaderboard™ is copyrighted by Aspire Customer Communications Services Ltd. and is based on the findings and opinions of Aspire’s consultancy organization. Aspire does not endorse any vendor, product or service included in the Aspire Leaderboard.
Aspire Customer Communications Services is a boutique consulting firm specializing in the Customer Communications Management (CCM) and Digital Customer Experience (DCX) industries. Through deep market expertise and global insights, Aspire works with technology providers, service providers, enterprises and investors to help them achieve their CCM goals. Find more information about how Aspire is helping organizations navigate the complexities of the customer communications world at https://www.aspireccs.com.
Precisely is the global leader in data integrity, providing accuracy, consistency, and context in data for 12,000 customers in more than 100 countries, including 90 percent of the Fortune 100. Precisely’s data integration, data quality, location intelligence, and data enrichment products power better business decisions to create better outcomes. Learn more at www.precisely.com.