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Customer Story

Hubbell Advances SAP Data Quality with Automate Studio

Hubbell Incorporated is an international manufacturer of quality electrical and electronic products for residential, commercial, industrial, utility and telecommunications markets. Based in Orange, Connecticut, the company operates manufacturing divisions and subsidiaries in the United States, Canada, Puerto Rico, Mexico, Italy, Switzerland, Brazil, Australia and the United Kingdom. The manufacturer is organized across five platforms: Hubbell Wiring Systems, Hubbell Electrical Products, Hubbell Lighting Systems, Hubbell Power Systems and Hubbell Industrial Technologies.

Hubbell Wiring Systems (HWS) was the first of the five platforms to implement SAP R/3 in October of 2004 and was followed by the other four platforms. Immediately after HWS went live with SAP in October of 2004 the company faced a number of master data challenges, and promoting data ownership. “During our SAP implementation, and for 11 months following, we relied on a data migration and management group that helped us with the day-to-day migration of data from 16 systems going into SAP,” said Paul Cahill, Director of Information Technology at Hubbell.

“We hired temporary employees to manually key in and correct master data, as well as utilized an SAP mass transaction tool which was difficult to use. What we discovered was that a lot of the data going into SAP was of poor quality and could definitely impact customer, material, vendor and pricing conditions.” HWS understood the importance of empowering business users to own their data, but due to all of the errors occurring with the hand keying of data and the technical features of the SAP tool for data migration, it was difficult to achieve.

In addition, HWS was impacted by needing to go through the central information technology group for their master data requests. Generally, any requests would take a number of days for the IT group to process which resulted in delays.

“Automate Studio gives usthe ability to do things weweren’t able to do before. Our business users can now quickly, efficiently and automatically upload master data information, as well as easily manipulate data already in SAP.”
Paul Cahill, Director of Information Technology, Hubbell Wiring Systems

Read more about how Hubbell enhanced their data quality and reduced manual labor costs.