Customer Story

City of Greater Shepparton Improves Accuracy and Efficiency with Mobile Asset Management

Local Government authorities are required to manage billions of dollars worth of assets including roads and highways, footpaths, bridges, parks, trees, street lights, signage, street furniture and much more. To prevent breakage or asset failure, it’s important to effectively manage the entire life cycle of an asset from planning and acquisition through to operation and maintenance through to disposal of an asset.

Many councils underestimate the importance of an asset management solution for managing their critical public infrastructure assets. Some councils utilise multiple systems and even spreadsheets to manage their assets. In order to maximise operational efficiencies and minimise costs, councils need to implement a fully integrated, mobile ready, enterprise asset management solution.

Like many councils, the City of Greater Shepparton’s asset management system was outdated and inefficient. The council needed an integrated asset management system that could:

• Centralize multiple, disparate systems into a single point of truth
• Record maintenance activities
• Create efficient inspection schedules
• Accurately record inspection results
• Provide effective risk management
• Deliver reliable audit capabilities
• Fully support field users with mobile technology

They chose Confirm from Precisely to support their entire workforce. Now, they have the information they need to effectively manage their valuable assets and improve the service they provide to their community.

When the City of Greater Shepparton replaced its outdated spreadsheet- based program with Confirm and ConfirmConnect from Precisely, the benefits were immediate.

Users adopted the new mobile capability with enthusiasm. They use it for everything from asset inspections and surveys, to job creation safety inspections, and enquiry investigations. Because all ConfirmConnect functionality is spatially enabled, users can record and visualise customer requests, asset defects or job locations. They can also attach photographs to any project, asset or location.

“Confirm is a true enterprise asset management solution that is integrated with other council systems and is widely used by both office and field staff. The mobile platform is intuitive and easy for field workers to operate.” – Michael Freeman, Manager Strategic Assets, City of Greater Shepparton

City of Greater Shepparton improves accuracy and efficiency with mobile asset management