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Blog > Customer Engagement

Customer Communication Management for Highly Regulated Industries

Customer Communication Management for Highly Regulated Industries

Data drives innovation. Throughout our Trust ‘23 summit, Precisely has demonstrated just how critical data integrity is for surviving and thriving in today’s hyper-competitive business...

Authors Photo Precisely Editor | Customer Engagement | June 1, 2023
Lower Operational Costs with a Managed Services Model - Here's How

Lower Operational Costs with a Managed Services Model: Here’s How

After unprecedented market disruption over the past three years, businesses around the globe are redoubling their efforts to attract and retain customers, while also attempting to reduce operational...

Authors Photo Precisely Editor | Customer Engagement | April 27, 2023
The Future Is Personalized Interactive Video

The Future Is Personalized Interactive Video

With ubiquitous mobile devices and greater internet speeds, video content plays an increasingly important role in personalized videos for customers. Although consumers still enjoy and embrace video...

Authors Photo Precisely Editor | Customer Engagement | April 13, 2023
Managing the Customer Communications Lifecycle

Managing the Customer Communications Lifecycle

Why do customers choose your brand over the competition? If they can buy a similar product from one of your rivals, perhaps even at a lower price, then why would they opt for yours?  The short...

Authors Photo Precisely Editor | Customer Engagement | March 30, 2023
Elevate Your Customer Acquisition Strategy and Delight Your Customers at Claim Time

Elevate Your Customer Acquisition Strategy and Delight Your Customers at Claim Time

The COVID pandemic impacted the way customers interact with brands, including insurance carriers. Although a dramatic shift toward digitization was already underway, the pandemic accelerated digital...

Authors Photo Precisely Editor | Customer Engagement | February 13, 2023
Customer Engagement Trends for 2023

Customer Engagement Trends for 2023

In today’s hypercompetitive business environment, companies must deliver a standout experience for their target audience. Companies that excel at customer experience (CX) are better at building...

Authors Photo Precisely Editor | Customer Engagement | January 27, 2023
Best of 2022: Top 5 Customer Engagement Blog Posts

Best of 2022: Top 5 Customer Engagement Blog Posts

By connecting with customers when, where and how they desire, using personalized and data-driven insights, businesses are creating the game-changing experiences that customers demand. Join us as we...

Authors Photo Precisely Editor | Customer Engagement | December 16, 2022
How Data Drives Next-Generation Customer Experiences

How Data Drives Next-Generation Customer Experiences

Customer experience management and digitization has been transforming customer interactions for well over a decade, but the recent pandemic has dramatically accelerated that trend, driving...

Authors Photo Precisely Editor | Customer Engagement | December 6, 2022
5 Benefits for Implementing An Integrated Customer Engagement Platform

5 Benefits for Implementing An Integrated Customer Engagement Platform

Digital customer experiences have become more important since early 2021, when disruptions caused by the COVID pandemic prompted consumers to go beyond their habitual brick-and-mortar interactions...

Authors Photo Precisely Editor | Customer Engagement | September 22, 2022
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