The COVID-19 pandemic accelerated self-servicing trends in virtually every industry. A Forrester study commissioned by Intercom.com reported that 71% of support leaders and decision-makers credit...
Proactive business practices have always been nice to have, but recent years have shown us that nice-to-have proactivity has now blossomed into a necessity. Think about it: how has your organization...
Unprecedented economic uncertainty has disrupted businesses like never before, in financial services and beyond including a sustainable compliance strategy. 40% of data and analytics professionals...
To comply with a complex array of regulations, financial services organizations have stepped up as early adopters of data governance frameworks. Additionally, regulators are demanding stronger and...
There has been a tremendous shift as employees, consumers, as well as investors are making more conscious decisions based on environmental, social and governance (ESG) factors. For many years, risk...
Data without context is like a house without a foundation. Although most organizations today agree that the effective use of data is an essential factor for business success, many struggle to use...
Financial institutions are using data in a myriad of different ways, from know-your-customer (KYC) compliance to marketing insights and channel optimization, from risk assessment and fraud detection...
Setting goals across a branch network in a financial services organization can be a challenge. Historically, banks have taken various approaches to setting performance targets for branches, each of...
As 2022 wraps up, we would like to recap our top posts of the year in Data Integrity, Data Integration, Data Quality, Data Governance, Location Intelligence, SAP Automation, and how data affects...
