Critical Channels of Engagement: What Consumers Want

After this session, you’ll be able to:

  • Understand the key channels of engagement for consumers
  • Explore how different demographics – Generation Z, Millennials, Generation X, Baby Boomers, and the Silent Generation – wish to engage with companies
  • Outperform your competitors by better engaging clients through THEIR channels of choice
Critical Channels of Engagment
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