Why ServiceNow ITOM Needs Mainframe and IBM i Data - And How To Get It
Integrate mainframe and IBM i data into your ITOM and ITSM to optimize performance and minimize downtime
If you are using ServiceNow as an information technology service management (ITSM) or operations management (ITOM) solution, and your environment includes IBM Z or IBM i, you have a rather glaring blind spot as ServiceNow alone cannot discover these systems.
With critical business services reliant upon mainframes and IBM i systems, you can’t afford to manage them in a silo. Without incorporating IBM mainframe and IBM i data into your ITOM solution, the organization becomes vulnerable. It is forced to operate on incomplete insights, leading to longer response times, dissatisfied customers, and downtime.
Download this eBook to learn how to seamlessly integrate Mainframe and IBM i data into your ServiceNow ITOM platform – ensuring greater success by delivering fully-integrated enterprise-wide visibility.