eBook

The Rise of Artificial Intelligence for IT Operations

Read this eBook to learn more about how the inclusion of machine learning processes into an analytic platform takes it beyond correlation on key performance indicators and evaluation of IT operations services and makes it truly self-learning.

Introduction

From the early days of IT operations, organizations have grappled with the challenges of understanding how well their infrastructure is performing in support of the business. They have used a plethora of tools to detect, manage and resolve problems that are causing disruption of services.

Some of tools included have been domain-based performance monitors, network monitors, application monitors, end-user response time measurement facilities, and more. However, with all these tools, comes a fundamental problem facing organizations – how to bring together information from the various platforms in the organization and correlate that information so that business services can be accurately monitored and managed.

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