Four Stories of Capacity Management Success

IT Executives Don’t Run The Business… They Just Keep It Running.

Regardless of size or market, online or brick and mortar, your business is essentially 100 percent dependent upon ever-increasing streams and stores of data, and therefore, upon the systems and applications that handle them. Ultimately, this means it is dependent upon you to ensure that your infrastructure is right sized, reliable and performing perfectly at all times.

The challenge is that the definitions of “right-sized” and “performing perfectly” keep changing, seemingly on a daily basis, making it so easy to get it wrong. Having underutilized or idle resources can be just as harmful to your business as not having enough processing capacity or network bandwidth. And as for reliability, any instances of failure to perform will inevitably be costly. They will also be clearly visible to your customers, especially your internal customers.

In short, how well you manage your IT infrastructure will either contribute to enabling or disabling the business. To succeed, you need full visibility into every aspect of your current operations as well as accurate and timely assessments of your infrastructure’s ability to handle near-term and long-term changes to business requirements.