Achieving Data Integrity: A guide for the government sector

Data integrity is essential to digital transformation in the public sector

Data is the heart of digital transformations taking place across government offices, councils, agencies, and departments at all levels, from local to federal. Data provides the context for modernization of all aspects of government operations, from matching constituents with available resources and improving citizen services to streamlining day-to-day functions and increasing efficiency.

Central to realizing value from all these efforts is data integrity.

To deliver services efficiently and transparently, and to meet the expectations of citizens for modern, data-driven government operations, agencies need trusted data that is accurate, consistent, and contextual. At the same time, government data leaders recognize that clear rules are required for collecting, storing, sharing, and using the growing amount of data available.

Building data integrity is a journey. The destination is a better understanding of your constituencies and the assets you manage, improvements to the processes you follow and, ultimately, better
citizen services.

The first step can be any unique and specific data-driven transformation initiative, such as:

• Digitizing manual and paper-based processes and information
• Leveraging stimulus funding for technology modernization
• Giving citizens self-service access to data and services
• Establishing cross-agency data sharing for increased efficiency
• Identifying opportunities for automation

Whether you are looking to connect and leverage data in legacy systems, achieve data visibility and consistency across applications and agencies, accelerate modernization, or find new opportunities to improve service delivery, you need data you can trust — data that is accurate, consistent, and contextual.

In this eBook, we will explore some of the key capabilities that will help you begin your data integrity journey.