Modernize Customer Communications. Reduce Risk. Move to the Cloud.
Legacy, on-prem CCM systems slow innovation, increase compliance risk, and create unnecessary operational cost. Precisely EngageOne™ RapidCX helps you move customer communications to the cloud at your pace – while maintaining governance, security, and compliance across every channel.
Why moving CCM to the cloud can’t wait
Legacy is costly:
On-prem CCM systems are costly to maintain and harder to secure.
Compliance pressure is rising:
Fragmented systems increase audit risk and slow regulatory response.
Cloud investment is accelerating:
73% of organizations are increasing cloud spending (Gartner).
Business agility matters:
Cloud-native CCM enables faster updates, personalization, and omnichannel delivery.
Modernizing customer communications requires more than a lift-and-shift. EngageOne™ RapidCX supports a governed transition from fragmented, on-prem CCM systems to a unified cloud platform. Our approach helps you move on your terms – reducing risk, improving agility, and responding faster to business and regulatory change.
Key benefits of cloud migration
Simplify operations
Reduce IT overhead by moving infrastructure management to the cloud.
Increase agility
Deploy updates faster and respond quickly to business or regulatory changes.
Stay current
Always use the latest version - without disruption or downtime.
Scale with confidence
Grow securely with a flexible cloud architecture that adapts to demand.
Reduce risk. Strengthen compliance. Migrate with peace of mind.
Meet regulatory requirements with built-in protection, availability, and proactive monitoring.
- Compliance and standards ready
- Secure architecture with zero-downtime upgrades
- Regular audits and proactive monitoring
Cloud-migration doesn’t just work better. It also costs less.
Cloud migration isn’t just about modernization, it’s about long-term efficiency and cost savings.
- Reduce the cost of on-premise data centers
- Eliminate the cost of server hardware, software, and maintenance
- Free up IT resources to focus on innovation—not maintenance
Already on AWS? Your cloud migration just got a whole lot easier.
Our cloud solutions are natively built on AWS, which means if you already use AWS for other systems or workloads, moving your on-prem solution to the cloud is faster, smoother, and more secure.
- Fully AWS-native architecture
- Easier integration with your existing AWS stack
- Reduced IT lift and faster time-to-value
- Inherits AWS’s security, scalability, and global availability
Let’s map your migration roadmap
Every organization’s path to the cloud is different. We’ll help you assess your current state, align your migration to your enterprise strategy, and guide you through a seamless transition.
Get expert guidance, a tailored roadmap, and confidence in every step forward.
