FAQ: Product Delivery for Infogix Customers
Software Downloads, Patches, Installation Files, and Fixes for Infogix products can be found within the Precisely Data Experience. You can also access the Precisely Data Experience via tiles within the Customer or Partner Community.
Some user accounts may not have immediate access to the Precisely Data Experience. It may take up to two weeks for all accounts to gain access. In the meantime, Software Downloads, Patches, Installation Files and Fixes for Infogix products can be found within the Knowledge Base at support.precisely.com.
The environment and access will remain as-is.
Information on new Product Releases will be made available within the Knowledge Communities (online forums) at support.precisely.com. You can log in using your Precisely user account. Join the product announcements for each product, and each time a new release becomes available, you will receive a notification.
Once notified, navigate to the Precisely Data Experience to download the new release.