FAQ: General – Infogix

Precisely is today’s leading data integrity company with a remarkable heritage. Through a number of acquisitions and mergers, including Syncsort, Pitney Bowes Software and Data, Infogix, Winshuttle, and PlaceIQ, we have more than 50 years of unmatched data expertise. Our combined expertise empowers businesses to make more confident decisions based on data that’s trusted to have maximum accuracy, consistency, and context.

Precisely offers a unique combination of software, data enrichment, and strategic services – a portfolio that’s earned high recognition from leading industry analysts and customers alike. Our comprehensive solutions for data integration, data quality, data governance, location intelligence, and data enrichment enable you to reach new levels of business value.

Today, Precisely powers better decisions for more than 12,000 global organizations, including 99 of the Fortune 100 – and the possibilities continue to grow.

The Infogix business was acquired by Precisely in June 2021. The Infogix product portfolio of data governance, data quality, and data analytics capabilities are now part of the Precisely Data360 product family.

Our focus is to power better decisions underpinned by trust in data. Precisely and Infogix have shared this goal for many years. Now, with our combined portfolio of leading data integration, data quality, location intelligence, and data enrichment products, we can realize our vision for data integrity together.

Infogix Data360 products have now been renamed from:
• Infogix Data360 Analyze 👉 Data 360 Analyze
• Infogix Data360 DQ+ 👉 Data360 DQ+
• Infogix Data360 Govern 👉 Data360 Govern

Infogix Support will be integrated into Precisely Support for a unified customer and partner support experience. You will still receive the same great support for your products alongside additional benefits that exist within Precisely Support.

As a customer of Precisely, you can continue to rely on the same products, services, and support you have enjoyed in the past. With the acquisition of Infogix, you now have access to even more products and capabilities than ever before, from data integration to data quality, location intelligence, data enrichment, and more.

You can also find more information about your product by using the Find Support by Product tile at support.precisely.com

Yes, nothing has changed regarding our level of support for products. You will continue to receive the same level of service under which you made your purchase, and you will benefit from our increased size and global scale.

We now have one Precisely support experience for all Data360 Products at support.precisely.com.

Please read the following for more information:

Please see our Partner FAQ page for more information.