EmergencyInfo Pro

EmergencyInfo Pro is a compilation of Public Safety Answer Point (PSAP) and Authority Having Jurisdiction (AHJ) agencies throughout the United States. It provides a geographic depiction of the EmergencyInfo system in the U.S. allowing users to quickly determine which 911 call center serves emergency calls at a particular location. Alarm companies use EmergencyInfo Pro to determine the primary contact information for emergency medical service (EMS), fire, or police agencies.

EmergencyInfo Pro becomes increasingly essential to understanding public safety infrastructure as mobile phones replace landlines. EmergencyInfo Pro supplies unique contact information for each service category, an added value for companies that need direct contact with the responsible Authority Having Jurisdiction. Using the information in EmergencyInfo Pro, the PSAP coordinator is contacted to determine the appropriate provisioning and routing requirements for handling an emergency call from the caller’s location.

EmergencyInfo Pro is a database of police, fire, and emergency medical service (EMS) service areas throughout the U.S.


  • Understand the monthly updates of PSAPs (Public Safety Answering Point) that cover your network
  • Determine the serving PSAP for a given location, such as an address, cell tower, market or coverage area
  • Eliminate the need to contact individual states or countries for information about PSAPs
  • Enable network planning and provisioning
  • Provide assisted emergency dialing


  • Precise boundaries of all PSAP and AHJ boundaries
  • Detailed contact information for every PSAP :

    • Ten-digit emergency numbers
    • Address information
    • Contact personnel
    • Administrative phone numbers
    • Email address
    • Jurisdictional boundaries
  • Additional in-depth contact information for each authority when the PSAP has requested direct contact
  • Data is provided two ways for ease of use:

    • A single, comprehensive file containing all entities
    • Separate files for each entity


  • Aligns with the industry-leading street and geocoding data
  • Provides the most up-to-date geographic representation of the 911 landscape
  • Supplies corresponding FCC registry ID where applicable
  • Conforms to FCC 911 regulatory requirements
  • Provides assisted emergency dialing
  • Offers call center telematics
  • Supports Voice over IP (VoIP)
  • Includes geographic depictions of the statutory coverage area of PSAP and AHJ
  • Provides primary contact information for federal, state, local and/or regional entities
  • Contains secondary contact information (where available)



United States
Release schedule
Unit of sale
Country, State

Contact a product
expert today

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.