Solution sheet

Product Sheet: Password Self Service (PSS) for IBM i, Windows, Linux, AIX and Open LDAP

Enforcive Password Self Service (PSS) streamlines password management for IBM i (AS/400), Windows, Linux, AIX and Open LDAP.

Streamline password management

Organizations most often depend on their helpdesk professionals to assist and oversee routine password maintenance. Many organizations that have implemented procedures to streamline and automate password management still require helpdesk teams to manually respond to each request in some capacity, whether it’s answering a call to receive the request or closing a ticket. This is a costly misuse of the value helpdesk professionals bring to an organization.

Enforcive Password Self Service (PSS) streamlines password management into an autonomous process that enables end-users of IBM i, Windows, Linux, AIX, and Open LDAP to securely manage their passwords independently. End-users who do not remember their password for a particular system or want to synchronize a new password across all or select systems can now be given the ability to do so instantly on their own –without escalating to the helpdesk.

Key benefits of Password Self Service

  • Offload administrative password management procedures from helpdesk teams
  • Improve security through highly customizable user identification processes
  • Enforce password criteria and expiration interval controls
  • Synchronize new passwords across multiple systems and platforms
  • Maintain an audit trail of password reset activity

How it works

Password management is conducted through a web-facing portal that guides the user through a three-step process that is both user-friendly and highly secure. PSS uses secured SSL-3 protocol to maintain the privacy of conversations with the authentication server, which can be on a private network or on a secured cloud. Non-password authentication options include security questions and a randomly generated token sent to the user by email or SMS. A user can also authenticate to another server.

Enforcive Password Self-Service (PSS)