Solution Sheet

EngageOne™ Communicate: Chatbots

The explosive growth in chat and messaging platforms is changing the way we communicate and how we expect to interact with businesses.

Today, over eight billion messages are exchanged between people and businesses each month on Facebook Messenger alone. It’s easy to see why: Direct messaging a business is a fast, convenient way to inquire about products or services, contact customer service and more.

Chatbots are also poised to experience accelerated growth. More than email, apps and phone, consumers associate them with fast answers to the simple questions they have for businesses.

Easily create, modify and optimize chatbots with EngageOne™ Communicate. This cloud-based designer allows you to quickly deploy chatbots across channels for helpful, automated exchanges with customers.

Download this solution sheet to learn more about upgrading your customer communications with automated, data-driven 1:1 messaging.