Customer Story

ProHealth Care

Business continuity is key for ProHealth Care, and Assure MIMIX DR for AIX provides the data protection and fast recovery it needs

As a major provider of health care services and a major employer in southeastern Wisconsin, ProHealth has a profound commitment to its community. Business continuity is vital. The organization’s tape-based backup system could not deliver the rapid recovery required. ProHealth looked for a solution to eliminate downtime and protect its critical data and applications.

ProHealth offers patients a wide range of options for primary and specialty care. This organization ranks among the most technologically and clinically advanced community health care systems in the U.S. and has hundreds of physicians practicing at dozens of locations.

Business continuity is a critical organizational issue at ProHealth. The vital systems and applications running on IBM Power Systems servers at the ProHealth data center in Peewaukee, Wisconsin include Lawson ERP, Groupcast, Eclipsys, Kronos Timekeeper, and Sunquest Laboratory.

“A problem with one of our systems resulted in downtime several years ago, and we realized the need for a really robust business continuity solution,” stated Dave Gates, Team Leader for the AIX/DBA Group, ProHealth Care Information Services, ProHealth Care. “We were using a tape-based enterprise backup utility, but it couldn’t provide the rapid recovery we needed,” Gates noted.

Working with its IBM partner CDW, ProHealth looked for a business continuity solution suitable for the requirements of a growing health care organization. Today that solution— Assure MIMIX DR for AIX from Precisely—is providing continuous data protection for ProHealth.

The Assure MIMIX DR for AIX installation and configuration process was rapid, according to Gates. “Assure MIMIX DR was quick to install, it’s cost-effective, and we’re protecting more than just data. Assure MIMIX DR also protects most of our major applications—Lawson, Eclipsys, Kronos, Groupcast, Sunquest—and the interface with Assure MIMIX DR is seamless,” Gates stated..

ProHealth Care Case Study