FAQ: Product Delivery for Winshuttle Customers
Software downloads, patches, installation files, and fixes for Winshuttle products will no longer be available at the Winshuttle Downloads page after the migration is complete.
Once the migration is complete, all software downloads, patches, and fixes will be distributed via the Precisely Data Experience.
Please review the PDX User Guide from our knowledge base for more information.
For any issues or questions regarding access to your Precisely products, please reach out to Precisely Support. Additional information regarding support can be found here:
Information on new product releases will be made available within the Knowledge Communities (online forums) via support.precisely.com. Here’s what you should know to get started:
- Log in using your Precisely user account
- Subscribe to product announcements for each product you’re interested in. Each time a new release becomes available, you’ll receive a notification.
- Then, navigate to the Precisely Data Experience to download the new release