Introducing Business Agility and Governance to Your Customer Communications
It’s challenging for organizations to quickly update communications to meet customer needs while still complying with regulatory requirements. It takes most organizations up to three months to make simple updates to customer communications. With Forbes research indicating that 90% of customers expect an omnichannel experience, and 88% expecting their interactions across channels to be consistent this challenge is amplified.
Join this on-demand webinar to learn:
- The impact of disparate data and communications systems on your bottom line
- How an integrated customer engagement platform can reduce compliance errors while simultaneously providing a better customer experience
- How you can reduce customer communication updates from 90+ days down to less than 1 day