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Customer Experience changes forever in the wake of COVID-19
“COVID-19 has already changed the world forever.” “Our social, economic, and political impacts will be felt for many years to come.” “Our new normal.” These are things we’ve heard...
“COVID-19 has already changed the world forever.” “Our social, economic, and political impacts will be felt for many years to come.” “Our new normal.” These are things we’ve heard...
I’m often brought the challenge of how to optimize our data to address real world problems for our clients. In this blog post, I describe my approach to a data science problem at PlaceIQ in which I...
Data analytics is ultimately about the insights you can derive from relationships within your geospatial data. In a scenario involving sales analytics, for example, most companies would like to...
On October 22, Precisely held its first Data Integrity Summit. It was a two-hour virtual event filled with exciting presentations and demonstrations from industry leaders. Data integrity is a...
Read any analyst report from 2019, and you learn one thing – over the next three years, enterprises will migrate their database infrastructure to the cloud. However, these reports were published...
In recent years, two important technology trends have converged: big data analytics and location intelligence. Big banks, telecommunications companies, global retailers, insurance companies, and...
Big data has arrived, and companies seeking a long-term competitive advantage are acutely aware of that fact. A decade ago, businesses that wanted to draw strategic insights from their data were...
Today’s customer engagement must be omnichannel, personalized, and seamless. For marketers, customer experience, and customer service professionals, that represents a significant challenge. How...
Digital transformation is introducing a new wave of innovation in virtually every industry. As a number of new technologies have become affordable, reliable, and easily accessible, a world of new...