FAQ

Precisely is the integrated business formed through Syncsort’s 2019 acquisition of the Pitney Bowes Software & Data business. Learn more about Precisely by visiting us online at www.Precisely.com.

Our focus is to power better decisions underpinned by trust in data. Syncsort and Pitney Bowes Software & Data have shared this goal for many years. Now, with our combined portfolio of leading data integration, data quality, location intelligence, and data enrichment products, we can realize our vision for data integrity.

With Syncsort’s expansion through the acquisition of the Pitney Bowes Software & Data business, we recognized it was the right moment to give ourselves a new brand, Precisely, to reflect our new position in the market. The products, services, and support that you have relied on from Syncsort will continue under the new brand name.

The Pitney Bowes Software & Data business was acquired by Syncsort in December 2019. This acquisition enabled the company to realize its vision for a comprehensive data integrity portfolio and positioned us to become the market leader in data integrity.

In a world where data is becoming increasingly complex, and where new data is being created at exponentially faster speeds, being able to trust the integrity of your data is essential. That trust is grounded in the accuracy and consistency of data.

As a customer of Precisely, you can continue to rely on the same products, services, and support you have enjoyed in the past. With one combined portfolio under Precisely, you now have access to even more products and capabilities than ever before, from data integration to data quality, location intelligence, data enrichment, and more.

Precisely provides trusted data to customers like you, inspiring confidence and enabling you to build your possibilities.

Precisely brings together the products from both Syncsort and Pitney Bowes Software & Data. We have taken this opportunity to simplify our product offerings as branded product families, which are organized within five gateways: Integrate, Verify, Locate, Enrich and Engage.

To avoid confusion, our individual product names keep elements of their historical branding. You can find the full Precisely product name matrix here.

Former Syncsort products are now found in the Integrate and Verify product sections of our website.

  • Products for integrating data into next-generation data and IT platforms, IBM mainframe sort and optimization tools, and IBM i security and high availability products are found in the Integrate  section;
  • Data quality and geolocation products are found in the Verify section.

Products from Pitney Bowes Software & Data can be found on the Verify, Locate, Enrich and Engage product pages.

  • Products focused on data quality and data context are found in the Verify section.
  • Products focused on location intelligence, geocoding and mapping spatial insights are in the Locate  section.
  • Business, location and demographic data is found under Enrich.
  • Products related to communicating with customers whenever, wherever and however suits them are found under Engage.

As part of our Precisely rebrand, some product names have been renamed. Review our product name changes.

If you cannot find your product, do not hesitate to Get in Touch with us. We are happy to help.

Yes, nothing has changed regarding our level of support for products. You will continue to receive the same level of service under which you made your purchase, and you will benefit from our increased size and global scale.

We now have one Precisely support experience at support.precisely.com.

Please read the following for more information:

Please see our Partner FAQ page for more information.

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