Virtually every successful business today relies on IT systems that can remain up and running 24×7. Downtime is expensive, and as computing plays a more critical role in so much of what we do,...

If you’re using ServiceNow and have traditional IBM environments, there’s an excellent chance that ServiceNow can’t discover them. That’s a problem, because there’s still quite a bit of...

Downtime and system outages carry average two-year costs of $67.2 million per enterprise, according to a recent Ponemon Institute study. Direct outage costs such as system administration and support...

To properly manage your company’s IT infrastructure, it’s essential to have timely information about events happening within the environment. Key IT management objectives, such as maintaining...