Retain Customers with Faster, Friendlier Claims: 4 Strategies for Insurers

Key Takeaways: In the insurance industry, customer satisfaction has a direct impact on your bottom line. Efficient claims processing and transparent communications are key to customer satisfaction. To streamline the claims process and enhance the customer experience, you must adopt automation, self-service, and omnichannel communication solutions. In 2024, property claims customer satisfaction (CSAT) has reached […]