Expectations around retail experience are being turbo-charged. As ever, those who can access and orchestrate data to create differentiated customer experiences will win. But why and how? Like many,...
It is often said that a picture is worth a thousand words. A graphical illustration of energy sources in the U.S., for example, clearly illustrates concentrations of solar energy usage in North...
Setting goals across multiple branches in a financial services organization can be a challenge. Historically, banks have taken various approaches to setting performance targets for branches, each of...
2020 has been a year nobody could have ever predicted. The Australian summer produced devastating bushfires in some parts of the country, and just when we thought the worst was behind us, we were...
