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Blog > customer engagement

Lower Operational Costs with a Managed Services Model - Here's How

Lower Operational Costs with a Managed Services Model: Here’s How

After unprecedented market disruption over the past three years, businesses around the globe are redoubling their efforts to attract and retain customers, while also attempting to reduce operational...

Authors Photo Precisely Editor | Customer Engagement | April 27, 2023
The Future Is Personalized Interactive Video

The Future Is Personalized Interactive Video

With ubiquitous mobile devices and greater internet speeds, video content plays an increasingly important role in personalized videos for customers. Although consumers still enjoy and embrace video...

Authors Photo Precisely Editor | Customer Engagement | April 13, 2023
Elevate Your Customer Acquisition Strategy and Delight Your Customers at Claim Time

Elevate Your Customer Acquisition Strategy and Delight Your Customers at Claim Time

The COVID pandemic impacted the way customers interact with brands, including insurance carriers. Although a dramatic shift toward digitization was already underway, the pandemic accelerated digital...

Authors Photo Precisely Editor | Customer Engagement | February 13, 2023
Best of 2022: Top 5 Customer Engagement Blog Posts

Best of 2022: Top 5 Customer Engagement Blog Posts

By connecting with customers when, where and how they desire, using personalized and data-driven insights, businesses are creating the game-changing experiences that customers demand. Join us as we...

Authors Photo Precisely Editor | Customer Engagement | December 16, 2022
How Data Drives Next-Generation Customer Experiences

How Data Drives Next-Generation Customer Experiences

Customer experience management and digitization has been transforming customer interactions for well over a decade, but the recent pandemic has dramatically accelerated that trend, driving...

Authors Photo Precisely Editor | Customer Engagement | December 6, 2022
5 Benefits of Digital Archiving for Your Business

5 Benefits of Digital Archiving for Your Business

Digital archiving is playing an increasingly important role in enterprises, as users churn out more and more content. There are many reasons to retain that information, ranging from the practical...

Authors Photo Precisely Editor | Customer Engagement | June 16, 2022
Top 3 Challenges and Solutions for Utility Service Providers

Top 3 Challenges and Solutions for Utility Service Providers

Precisely attended and talked at UK’s Future of Utilities Smart Energy and Water events in the first quarter of 2022. Utility service providers and leaders from across the UK’s energy and water...

Authors Photo Gaston Hummel | Customer Engagement | April 5, 2022
Deliver Personalized Emails in Real Time with EngageOne Compose

Deliver Personalized Emails in Real Time with EngageOne Compose

The past two years have seen a dramatic shift in consumer preferences toward digital channels of communication. As the COVID pandemic prompted a shift toward remote work and e-commerce, customers...

Authors Photo Precisely Editor | Customer Engagement | March 24, 2022
Top 6 Critical Capabilities for Your Digital Archive

Top 6 Critical Capabilities for Your Digital Archive

68% of marketing leaders say their company competes on customer experience (CX) and 67% of consumers say they will switch brands after a bad experience. One of the many challenges in CX is ensuring...

Authors Photo Gaston Hummel | Customer Engagement | March 16, 2022
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