Smart Banking: The Intelligent Technologies Defining CX and Operations
In a rapidly evolving financial landscape, one thing is clear: banks that prioritize agility and data-driven customer-centricity are not just staying afloat—they’re thriving. During the recent American Banker webinar, “Smart Banking in 2025: Intelligent Technologies Defining CX and Operations,” I had the pleasure of speaking alongside Sarah Howell about the big shifts seen in banking—particularly […]
4 Real-World Examples of How Financial Institutions are Making Use of Big Data and Data Integration
Big data has moved beyond ‘new tech’ status and into mainstream use. Most businesses are now leveraging data integration to consolidate systems, eliminate data silos, and streamline operations. Also commonplace is big data for things like improving customer service, delivering real-time business intelligence, and predicting future market trends. But within the financial industry (as in […]
Big Data Industries: 5 Industries Being Reshaped by Data Analytics
You’ve heard all about big data and the theory behind it, but do you know how data analytics are actually being used to change the way we work in the real world? Keep reading for an overview of big data industries and how they are being reshaped by data analytics. The central promise of big […]
6 Industries Where Mainframes are Still King
Ever wonder why companies like IBM are still selling mainframes? Hint: It’s not because they’re living in the past. It’s because the mainframe is still crucial in a number of industries. It’s telling that mainframes are important not only because some companies are still using the mainframe systems they bought years ago and have yet […]
6 Industries That Stick with Mainframes and Why They Do
What do 96 of the world’s 100 largest banks, 90% of the largest insurance companies, 92% of the largest retailers in the United States, and 71% of the Fortune 500 have in common? They all continue to depend on mainframes for their most business-critical processing. Despite a drumbeat of tech punditry that for years has […]