Precisely Customer
Trail Guide
Navigate the trail to discover various customer resources.






Customer Success Manager
- Advocates for you within Precisely
- Manages customer goals
- Educates on customer opportunities
- Ensures support and maintenance renewal executed

Technical Account Managers*
- Designated Technical Resource, focused on a specific software
- Prioritized support and expediting fixes
- Guidance on Best Practices
- Regular check-ins on technical issues, strategic planning, and persistent goal tracking

Professional Services*
- Cost-effectively plan, build, deploy and sustain secure solutions
- Fast-start and custom engagements
- Can manage your entire solution—on-premises, off-premises, or hosted
- Applied analytical services to maximize value
*Technical Account Managers and Professional Services are fee-based services, talk to your Precisely account team for more information.
Still need help?
These are just some of the resources available to you. For additional support reach out to your representative or visit support.precisely.com.