Customer story

Eurofiber optimizes their network with a Speer IT solution, powered by MapInfo Pro

As the Eurofiber network grows, managing, maintaining, and designing the fiber-optic network becomes more complex. Daily modifications such as connecting new customers, construction, planned work, outages, and network capacityimpact the fiber-optic network. It’s important that these network changes not affect existing customers. Plus, all amendments of the network have to be processed correctly. To minimize the impact of these changes, Eurofiber must ensure that all network data is accurate, up-to-date, and easy accessible.

Historically, Eurofiber had used a combination of Microsoft Excel, AutoCAD and MapInfo Pro to register its network. As daily changes to the network occurred, the process became time consuming and did not keep up with the internal and external changes that were being made to its network. While being time consuming, the registration of the network lacked data accuracy, which negatively impacted costs and led to a poor customer experience. There was a need for a single solution in which all departments could benefit from one single view of the network.

Eurofiber optimizes their network with a Speer IT solution, powered by MapInfo Pro