Customer story

Alfa-Bank

Alfa-Bank eliminated downtime with Assure MIMIX HA

At the end of every business day, Alfa-Bank must perform “end of day” procedures for their banking application. During this time, bank customers cannot access their accounts, conduct transactions or use services across delivery channels such as internet banking or ATM machines.

With plans for expansion across multiple time zones within Russia, Alfa-Bank needed to completely eliminate its IT downtime and achieve nonstop business continuity.

Alfa-Bank is one of the biggest and most reputable banks in Russia, heading the list of the “best IT banks in Russia” for three consecutive years. The bank has ATMs, internet banking and advanced delivery channels across many locations and many time zones, all available 24/7 to meet the evolving demands of Russian consumers.

Application downtime for ‘end of day’ tasks was a direct obstacle to Alfa-Bank’s ability to provide continuous services to its customers. System downtime was required to perform backups, install new hardware and software, and conduct other maintenance work. The bank also faced the threat of unexpected hardware failures and power outages that would occasionally bring systems offline.

Alfa-Bank needed a high availability solution that could eliminate all these instances of downtime and keep its customers satisfied. But with critical applications and financial data at stake, the bank insisted on very rigorous requirements for such a solution. One that would have a proven track record of success and reliability in protecting both its MISys application and banking environments in general—and be easy to implement and manage.

Alfa-Bank evaluated the full spectrum of high availability solutions in order to find the best fit for their stringent criteria. After careful consideration, they selected the Assure MIMIX HA solution from Precisely. Precisely worked with its longtime business partner IBM Russia to provide fast, expert implementation services for the solution.

Alfa-Bank Customer Story